Welcome to Dubai IPTV (“we,” “us,” “our”). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our IPTV services. Please read this policy carefully to understand our practices regarding your data.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information:
- Account Information: When you register for our IPTV services, we collect details such as your name, email address, phone number, billing address, and payment information.
- Communication Data: If you contact us via email, phone, or chat, we may collect and store your contact details and any information you provide.
1.2 Automatically Collected Information:
- Usage Data: We collect information about how you access and use our services, such as IP addresses, device types, operating systems, and browsing behavior.
- Cookies: Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and gather analytical data. You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: We use your personal information to set up and maintain your account, provide IPTV services, and process payments.
- Customer Support: We may use your contact information to provide assistance and respond to your queries.
- Service Improvements: Usage data and analytics help us understand how our services are used and enable us to improve the overall experience.
- Marketing Communications: With your consent, we may send you promotional offers, newsletters, and updates about our services. You can opt-out of these communications at any time.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services.
- Legal Obligations: We may disclose your information when required by law or in response to legal requests (e.g., subpoenas, court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. You will be notified of any change in ownership or use of your personal information.
4. Data Security
We take the security of your personal information seriously. We employ appropriate physical, technical, and administrative measures to safeguard your data against unauthorized access, alteration, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we will securely delete or anonymize it.
6. Your Rights and Choices
You have the following rights concerning your personal information:
- Access: You can request access to your personal information and ask us to provide details on how we use it.
- Correction: You can update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information under certain conditions.
- Opt-Out: You can opt-out of receiving marketing communications by following the instructions provided in each email or contacting us directly.
To exercise these rights, please contact us at [your contact email].
7. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control or disable cookies through your browser settings, but doing so may affect your access to some features of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page, and the “last updated” date will be revised. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: info@dubaiiptv.store
Phone: +971 54 346 5717
Address: Burjuman Dubai, UAE